Online Account Information

Welcome to the Hillsborough County Public Utilities Department Online Account Information Service.

Before You Begin: Our login process has changed to improve the security of your information. We recommend that you review our “User Help Guide” to more accurately and easily set up your new account profile/password.

The Online Account Information Service allows you to:

» View your account information online
» Make a credit card or ACH withdrawal payment on your account
» Setup/update automatic email notification of your bill
» Sign up for automatic payments on your account
» Request a payment extension
» Update the contact telephone number(s) and mailing address for your account

First time users will enter their 4 digit PIN or the last 4 of their SSN or Federal ID number as your password. (Do no enter spaces, or dashes or periods) You will then be taken to a page to establish a more secure password. Existing users will be prompted to establish a secure password after first time Log In. 

HCWRS Account Number
Password

Please note: our system will be down for normal scheduled maintenance from 7:00 PM - 9:00 PM (EST)
on the 1st and 3rd Friday of each month and every Sunday between 1:30 AM and 4:00 AM.

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